Sydney Opera House

Sydney Town Hall

ACCESSIBILITY

If you have specific access requirements we can advise you about seating and getting to the venue. See the sections below or call our Box Office on (02) 8274 6200 or Sydney Opera House Box Office on (02) 9250 7777. Alternatively, email hello@sydneyphilharmonia.com.au or   bookings@sydneyoperahouse.com .

Patrons who are deaf can book tickets via the Sydney Opera House by calling (at no cost) the National Relay Service:

  • TTY users phone 13 36 77.
  • Speak and listen (speech-to-speech relay) users phone 1300 555 727.
  • Internet relay users connect to the Nation Relay Service.

Sydney Philharmonia Choirs performances are not Auslan Interpreted or Captioned performances. From time to time surtitles may be used. Lyrics are usually printed in program books, available at the venue and online up to a week before the performance.

Companion Cards

Sydney Philharmonia Choirs is a National Affiliate of the National Companion Card Scheme. The Companion Card is recognised for all concerts in our 2022 Season and entitles the purchaser to a free ticket for their companion. Patrons holding a Companion Card can call us on (02) 8274 6200, or the Sydney Opera House priority line (02) 9250 7752.

SYDNEY TOWN HALL

You’ll find the accessible entrance via the Druitt Street entrance (opposite the Queen Victoria Building). Once inside Sydney Town Hall, all venues have an accessible path. If you have questions or need assistance, please contact us to discuss your requirements on (02) 8274 6200.

Patrons with Hearing Requirements

Centennial Hall (the main concert hall) is fitted with a hearing loop system. If you need help or want to check your equipment before the performance, a member of staff will be happy to help.

Patrons with Sight Impairment

Working/Guide dogs are welcome at Sydney Town Hall. To ensure appropriate seating is allocated please advise your requirements when booking. ‘Touch/Familiarisation’ tours of the building can also be arranged on request.

SYDNEY OPERA HOUSE

Access details & maps

This page has all details regarding access at the Sydney Opera House.

Courtesy Bus

For elderly or less mobile customers, there’s a free Courtesy Bus between Circular Quay and the entrance to the Sydney Opera House foyer. There is lift access in the foyer. The bus is wheelchair accessible and departs from the pedestrian concourse, underneath the Cahill expressway. Seating is limited, so it’s first come, first served. Find out more on the Sydney Opera House website.

Patrons with Sight Impairment

Assistance Animals are welcome at the Sydney Opera House. To ensure appropriate seating is allocated please advise your requirements when booking.

FM Augmentation System (FM Devices)

Sydney Opera House has installed an FM radio system in all its venues except the Utzon Room to replace the older infra-red system. This system provides even coverage throughout the theatres. Please inquire at the Cloak Room for this service.

A Hearing Loop

A Hearing Loop is available in the Joan Sutherland Theatre, Concert Hall, and Drama Theatre with 80% or more coverage of the venue. All other venues have full coverage using the FM System (except the Utzon Room). Please inquire at the Cloak Room for this service.

For more information please contact the Sydney Opera House information desk via email infodesk@sydneyoperahouse.com or call (02) 9250 7111. For general information on Accessibility, please contact the Sydney Opera House Access Team via email accessibility@sydneyoperahouse.com.